shipping.
Shipping to anywhere in the WORLD is free and included with all orders. We only use Royal Mail, DHL or TTPost to ensure a fast and reliable delivery. Please remember to fill in your contact details as your delivery driver will call you for any location queries. We aim to deliver non-prescription orders within 3-4 working days and prescription orders can take up to 14 working days.
As we are based between London and Trinidad, there are no extra costs or tax and import duties when ordering from these locations. Hooray.
returns.
We want you to be 100% satisfied with your new spectacles. If for any reason you wish to return your purchase, please fill in the contact form within 14 days. All returns must sent with the original packaging and in its original condition before a refund can be authorised and processed. Please note, return fees are payable by the consumer and will not be reimbursed.